LEGAL DOCUMENTS
To make it easier for you, we’ve put all our agreements, policies, processes, terms and contract information in one location.
Policies:
Acceptable Use Policy- Billing Policy
- Complaint Handling Policy
- Direct Debit Service Agreement
- Customer Service Guarantee
- Domestic and Family Violence Policy
- Financial Hardship Policy
- Privacy Policy
- Standard Terms and Conditions
- Communication During Major Outages
- Bill Explainer
Critical Information Summaries:
READY TO ELEVATE
YOUR INTERNET?
CALL US NOW
Call your friendly sales team on 1300 191 845 between 9:30am and 5:30pm AEST
EMAIL US
Submit your request via email to support@elevateinternet.com.au
EXISTING CUSTOMERS
We always love to hear from our customers. If you are moving house or have any questions just get in touch.