Network status

We continually invest in and enhance our infrastructure to deliver a reliable service. This page provides updates on planned upgrades, maintenance work, outages, and any unexpected events that may affect your service.

For further information or support, contact our team at support@elevateinternet.com.au or call us on 1300 159 250.

If your region is not listed below, you can check the status of your nbn connection here.

Current outages

Status
Ongoing
Affected region
Kidman Park Tower
Start
24/05/2025 16:30
Estimated resolution
28/05/2025 14:30
Additional info
Status
Resolved
Affected region
Beverley/Findon and surrounding suburbs
Start
03/06/2025 23:00
Estimated resolution
04/06/2025 11:30
Additional info

Planned maintenance

If there are no network outages listed for your region, and your service is still disruptive, please check your nbn network status here. If you need assistance, please contact our
Customer Support team.

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CALL US NOW

Call your friendly sales team on 1300 191 845 between 9:30am and 5:30pm AEST

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EMAIL US

Submit your request via email to support@elevateinternet.com.au

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EXISTING CUSTOMERS

We always love to hear from our customers. If you are moving house or have any questions just get
in touch.