Network status
We continually invest in and enhance our infrastructure to deliver a reliable service. This page provides updates on planned upgrades, maintenance work, outages, and any unexpected events that may affect your service.
For further information or support, contact our team at support@elevateinternet.com.au or call us on 1300 159 250.
If your region is not listed below, you can check the status of your nbn connection here.
Current outages
Planned maintenance
If there are no network outages listed for your region, and your service is still disruptive, please check your nbn network status here. If you need assistance, please contact our Customer Support team.
CALL US NOW
Call your friendly sales team on 1300 191 845 between 9:30am and 5:30pm AEST
EMAIL US
Submit your request via email to support@elevateinternet.com.au
EXISTING CUSTOMERS
We always love to hear from our customers. If you are moving house or have any questions just get in touch.